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Canada2025 · Non-profit · Food security
SERV Food Bank
Delivered a dual-purpose non-profit platform combining a public donation site with a dedicated volunteer management portal.
5K+
Projects supported
30+ yrs
Years of community service
Multi-phase build
Engagement length
Multi-Site Ecosystem
Engagement type
The challenge
SERV Food Bank needed two distinct digital experiences — one for donors and the broader community, another for volunteer recruitment and management — without losing a single, trustworthy brand voice.
Our approach
- 01Designed a public-facing charity site with mission-driven storytelling, impact statistics, and donation CTAs
- 02Built a separate volunteer recruitment portal with application workflows, impact metrics, and a dual login system for volunteers and admins
- 03Anchored the brand in a green palette reinforcing growth, hope, and trust
- 04Architected distinct user journeys for donors, volunteers, and administrators
The outcome
A dual-purpose platform that supports 5K+ projects and 30+ years of community service — with 200+ families served and 50+ active volunteers managed through the portal.
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